Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, including compliance with 10DLC messaging requirements.

Information Collection

We collect personal information when you:

• Register for an account
• Subscribe to our services or opt-in to receive SMS/text messages
• Participate in surveys, promotions, or events
• Contact us for support or inquiries
• Visit our website (via cookies and other tracking technologies)

Personal information may include, but is not limited to:

• Name, email address, phone number
• Postal address
• Employment details (if applicable)
• Preferences and interests

For SMS/text messaging programs, we collect and retain opt-in consent before sending messages. You can opt out at any time by replying “STOP” to any message.

Use of Information

We use collected information to:

• Provide and improve our services
• Personalize your experience
• Send account updates, marketing messages, and transactional notifications
• Conduct surveys and research
• Comply with legal obligations

We will not use your personal data for marketing purposes without explicit consent.

If you sign up our newsletter, we will only send messages with your explicit consent. You can unsubscribe at any time.

Text Messaging Compliance (10DLC)

We comply with 10DLC regulations by:

• Requiring opt-in consent before sending messages
• Providing clear opt-out instructions (Reply “STOP” to cancel, “HELP” for assistance)
• Disclosing message frequency and potential carrier costs
• Notifying users of changes in our messaging practices
• Protecting collected phone numbers with secure data practices

By providing your mobile phone number, you consent to receive customer updates via SMS from Brew. Message and data rates may apply. Message frequency may vary. To opt out at any time, reply STOP, and for assistance, reply HELP. Your number will not be used for marketing or shared with third parties, except with our trusted SMS service provider for delivery purposes.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to improve user experience, analyze trends, and administer our website. Users can control cookie settings in their browser.

We also collect technical data such as device type, browser type, operating system, IP address, and behavioral metrics like time spent on site and pages visited.

Cookies may be linked to personally identifiable information you provide. We use cookies to remember preferences, track user trends, and improve site performance. You can manage your cookie preferences in your browser settings.

Information Sharing and Disclosure

We do not sell or rent personal information. We may share aggregated, non-personally identifiable data:

• With service providers that assist in delivering our services
• When required by law or to protect legal rights
• With trusted partners for business purposes, only with consent
• With third parties to improve our services and user experience.

Users can opt out of marketing communications at any time.

Data Security

We use appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, so users should take steps to protect their information.

Your Rights and Choices

You may:

• Request access, correction, or deletion of your personal data
• Opt out of marketing messages by replying “STOP”
• Adjust cookie settings via your browser

To exercise these rights, contact us at hello@think-brew.com.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take steps to delete the information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.

Changes to This Policy

We may update this Privacy Policy. Any significant changes will be communicated via our website or direct notification.

Trademarks

Brew Agency and its associated logos and brand marks are trademarks of Brew Agency, LLC. Unauthorized use is prohibited.

Contact Us

If you have questions or concerns about this policy or how your data is handled, please contact us:

Brew Agency
16169 Perkins Road
Baton Rouge, LA 70810

Email: hello@think-brew.com
Phone: (225) 663-2737